Your WBox now has an AI assistant

Ask it a question in plain English, it looks into your gateway and answers. It diagnoses, configures, backs up. And it always asks your approval before acting.


Talk to it, it takes care of the rest

Since version 9.1 of the WBox software, an AI button appears in the header of every gateway. Behind it, an assistant that knows your box from the inside. No more browsing menus or re-reading the docs for a simple question:

  • “Which gateways are not connected?”
  • “Why does the route between the Modbus meter and the BACnet point no longer work?”
  • “Create the Modbus addresses from this table I am attaching.”
  • “The box no longer sees the PLC at 192.168.1.50, have a look.”
  • “Summarise last night’s alarms.”
  • “Make a full backup of the box.”

It answers within seconds, and every action it performs is shown in the conversation. You always see what it did.


What it does for you

Diagnosis in an instant

It sweeps gateways, addresses, routes, alarms and network, and tells you where it hurts. Ping, traceroute, logs: it handles them.

Configuration without the menus

It creates and edits gateways, addresses, routes and logic for you, from a sentence or a file you hand over.

Scripts and backups

Rename 200 addresses, migrate a configuration, back up the box: it writes the script, you review it, it runs it.

A technician reachable by SMS

An assistant can run on its own on the box and answer over SMS, WhatsApp or e-mail: “what is the boiler room temperature?”

Your AI tools, your box

Already working with Claude or ChatGPT? Connect them to the box: they drive it with the same rights and the same safeguards.

Always under your control

It starts with no rights at all. Every permission is granted through a card, for a session or just once, and never beyond your own rights.


5 $ of credits on us to try it

The assistant runs on AI credits attached to the box: nothing to install, no subscription, you only pay for what you use, and every answer shows its cost. After the update, every box comes with a 5 $ welcome credit, more than enough to get a feel for it.

Need more? Top up in a few clicks from our shop: the top-up code is applied to the box straight from the assistant’s Credits window.

Buy AI credits →


Your data, your rights

The assistant never has more rights than the person talking to it, and it asks permission before reading as well as before writing. Passwords and secrets are masked before reaching the model. Backups go straight from the box to your browser, never through the AI. Data sent to model providers is not used for their training, and you choose the model, hence the country it runs in.


Getting started

  1. Update your box to release 723 from its web interface.
  2. Click AI in the header and ask your first question.
  3. Grant reading for the session when the card appears. The rest you discover by talking to it.

All the technical details, models, permissions, unattended assistants and connecting your own AI tools, are in the documentation.

Technical documentation → Buy AI credits →