Do I need a fixed IP address?
No. The WBox opens a single outbound connection to reach the network, exactly like any connected device. There is no fixed IP address to request, no port to open and no firewall rule to change.
Is it compatible with BACnet/IP and KNX IP?
Yes. In bridged (Layer 2) mode the remote link shares the same broadcast domain as the local network, so BACnet/IP, KNXnet/IP and multicast device discovery work just as if you were on site.
How many simultaneous connections are allowed?
There is no cap. You can open as many parallel sessions as your team and your customers need — there is no subscription tier to unlock more connections.
Is there a subscription or a per-data fee?
No. Remote access is activated with a one-time licence per gateway. There is no monthly subscription and no billing by data volume, so the cost stays predictable even across a large fleet.
What happens if the Weble Cloud is unavailable?
The link is peer-to-peer: once a session is established, your data travels directly between you and the installation rather than through our servers. And if you need to be fully independent of Weble’s infrastructure, you can host your own remote-access server with the OEM option.
Do I need to install any software?
No. The connection runs in your browser: the WBox brings a PLC screen, an industrial PC desktop or a device web interface to you over VNC, RDP or HTTP, with nothing to install on your machine.
Can I use my own tools (ETS, a BACnet explorer…) remotely?
Yes. The Weble Connect Windows application puts your computer directly on the remote network (Layer 2 or 3), so ETS, a BACnet explorer or your PLC programming software talk to the equipment as if you were on site. The Windows client is a free download; connecting uses your Weble credentials.