Remote access

Work on your installations remotely, securely and with no complicated network setup.

10’000+connected nodes
13cloud servers
simultaneous connections
9OEM servers

Reach your installations, without network headaches

Reaching an installation remotely usually means heavy network configuration: a fixed IP address, open ports, firewall rules — slow steps that IT departments often refuse.

The WBox does it differently. It sets up a secure link to the Weble Cloud on its own, like any internet-connected device. You then reach your installation through the cloud, with nothing to open or reconfigure on the site network.

Weble remote access diagram: the WBox opens a secure outbound connection to the Weble Cloud, and a remote engineer reaches the local equipment through the cloud

Remote access, without a subscription or a server to host

Reaching an installation remotely often means a monthly subscription, a fixed IP address or a central VPN server you have to host and maintain. The WBox takes a different route: it sets up its own secure peer-to-peer link, so the data path stays direct and your costs stay predictable.

  • No subscription — a one-time licence per gateway, billed once.
  • No data-volume billing — traffic is never metered or capped.
  • No fixed IP and no open ports — a single outbound connection is enough.
  • No VPN server to host — or run your own, with the OEM option.
  • No connection limit — as many simultaneous sessions as you need.

The same VPN runs today on industrial and commercial installations, in Switzerland and abroad. See the use cases.

Weble VPN — key strengths

  • Peer-to-peer mesh network. The connection favours a direct path between you and the installation; no third-party cloud is forced into the data path. Every device holds its own keys and authenticates its peers directly.
  • Layer 2 or Layer 3, your choice. Bridged mode (a virtual Ethernet switch, shared broadcast domain) for the protocols that need it — BACnet/IP, KNX IP, multicast discovery — or routed mode for minimal overhead.
  • Multi-path connection with automatic failover. At start-up every available path is tried in parallel and the fastest is kept. On restrictive networks, fallback tunnels take over — the link gets through anywhere.
  • One-time licence, no subscription. Remote access is activated once per gateway, with no recurring fees and no billing by data volume. The cost stays predictable, even across a large fleet.
  • Simultaneous access with no cap. As many parallel connections as your team and customers need, with no subscription tier to unlock.
  • VPN on demand. Switch the VPN link on or off remotely, from anywhere. The tunnel only runs when you need it.
  • Site-to-site. Link several buildings or sites together permanently: the WBoxes build a standing network between installations, which communicate as if on one local network.
  • Built-in alarming. The WBox watches the link and your equipment: on a fault or loss of communication you are alerted immediately — remote access doubles as a watchdog.

A peer-to-peer VPN, redundant by design

No central server: a mesh network where every link comes up automatically, over the best available path.

There is no central server behind Weble remote access: every gateway and every user is a node in an encrypted mesh network. Your site stays connected to several servers at once, you join the nearest server, and the link between the two comes up automatically.

Diagram of the Weble mesh network: the site’s WBox is linked to several cloud servers, the user to another server, and a direct encrypted link is established automatically between the two.
  • 1Your site keeps permanent connections to several servers: no single machine is indispensable.
  • 2You connect to the nearest server, any one of the mesh.
  • 3The encrypted link is established automatically between you and the site, over the most direct path.
  • Guaranteed redundancy: if a server becomes unavailable, the link fails over automatically to another path, with no intervention.
  • The shortest path: the direct connection is preferred; no third-party cloud is forced between you and the installation.
  • Proven at scale: more than 10,000 nodes in service across 13 cloud servers, and the same technology can be self-hosted as an OEM offer.

A very flexible access topology

The Weble VPN is a mesh network: every workstation, gateway and site can be granted a path to the others. You freely assemble the links your operation needs, and the topology evolves with it.

Workstation to site
A technician reaches an installation from the browser or the Weble Connect app, for the duration of a job.
Permanent site to site
Two or more buildings communicate continuously, as if on the same local network.
VPN on demand
The link is switched on and off remotely; the tunnel only runs when it is needed.
Multi-site mesh
A whole fleet of gateways forms a single private network, organised in groups.

Each link is configured at Layer 2 (bridged: BACnet/IP, KNX IP and multicast discovery work natively) or Layer 3 (routed, for minimal overhead). Host groups and their security policies are managed from the platform.

Precise access rights, user by user

Remote access is only worth having if you control who reaches what. The Weble VPN platform centralises this management: you grant, adjust and revoke rights without going back on site.

  • Per-user visibility. Everyone only sees the sites and hosts they are authorised for; the rest simply does not appear in their list.
  • Groups and security policies. Organise hosts into groups (per customer, per site, per role) and apply access rules at group level.
  • Per-host control. For sensitive equipment, access control can also be tuned device by device.
  • Team and customers. Give each customer access limited to their own installations; your technicians keep the full picture.
  • One-click revocation. Rights are granted and revoked from the platform, with nothing to reconfigure on site.

Alarms that keep watch around the clock

Weble remote access is not just for intervening: it keeps watch. The state of every gateway is tracked continuously, and the installation itself can raise the alert.

  • Link monitoring. The platform tracks the state of every gateway in real time; a loss of communication triggers an immediate alert.
  • Field alarms. Threshold crossed, state change, device fault: with the logic module and routing, the WBox turns any event into a structured alarm.

Once alerted, you act right away: the same secure link takes you to the faulty device, from the browser or Weble Connect. Full architecture on the Security & alarms page.

In practice

  1. The WBox connects to the Weble Cloud as soon as it is commissioned — automatically, with no particular network setup.
  2. The link is encrypted end-to-end. Every device and every user is authenticated; your data stays private.
  3. You reach your installation from the Weble VPN platform, where you manage access for your team and your customers.

Remote control, straight in your browser

Nothing to install. Through the Weble Cloud’s built-in proxies, your browser directly shows a PLC’s screen (VNC), an industrial PC’s desktop (RDP), a device’s console (SSH) or its web interface (HTTP). Your engineer works as if standing in front of the cabinet — for commissioning as well as troubleshooting.

Weble Connect — the Windows VPN client

Where the browser shows you a screen, Weble Connect goes further: this Windows application puts your computer directly onto the remote network, at Layer 2 or Layer 3. Your usual engineering tools — ETS for KNX, a BACnet explorer, your PLC programming software — then talk to the on-site equipment as if you were plugged into the cabinet’s switch.

Weble Connect diagram: the engineer's Windows PC (ETS, BACnet explorer) joins the site network over a direct encrypted peer-to-peer link, at Layer 2 or 3; the Weble Cloud only handles authentication

  • One-click connection. Pick the site, sign in, and the list of installations you can access appears — connect with a single click.
  • Layer 2 or Layer 3. In bridged mode your machine shares the site’s broadcast domain, so BACnet/IP, KNX IP and multicast discovery work natively; in routed mode the overhead stays minimal.
  • Managed access. Each user only sees the sites and hosts they are allowed to reach; bandwidth is shown in real time.

Download Weble Connect (Windows) Documentation

At a glance

No network setup
No fixed IP address and no ports to open.
Secure
End-to-end encrypted link, every access authenticated.
Works everywhere
Even behind the most locked-down corporate networks.
Nothing to install
Everything happens straight in your browser.
Screen, desktop, web
RDP, VNC, SSH and HTTP in the browser, through our proxies.
Managed access
Grant rights to your team and your customers.
No subscription
A one-time licence per gateway, no recurring fees.
Free topology
Workstation-to-site, site-to-site, multi-site mesh: your choice.

What about the network?

A single outbound connection is enough — the same one already used to reach the internet. No inbound opening is required, which reassures even the most demanding IT departments. The technical details are documented on the Weble wiki.

Your own remote-access server (OEM)

Weble’s remote access is also available as an OEM version: instead of relying on the Weble Cloud, you can host your own remote-access server and run the service entirely on your own.

You stay independent — full control over infrastructure and data, under your own brand. An ideal option for integrators and operators who want to keep the whole chain in their hands.

Email info@weble.ch

Frequently asked questions

Do I need a fixed IP address?

No. The WBox opens a single outbound connection to reach the network, exactly like any connected device. There is no fixed IP address to request, no port to open and no firewall rule to change.

Is it compatible with BACnet/IP and KNX IP?

Yes. In bridged (Layer 2) mode the remote link shares the same broadcast domain as the local network, so BACnet/IP, KNXnet/IP and multicast device discovery work just as if you were on site.

How many simultaneous connections are allowed?

There is no cap. You can open as many parallel sessions as your team and your customers need — there is no subscription tier to unlock more connections.

Is there a subscription or a per-data fee?

No. Remote access is activated with a one-time licence per gateway. There is no monthly subscription and no billing by data volume, so the cost stays predictable even across a large fleet.

What happens if the Weble Cloud is unavailable?

The link is peer-to-peer: once a session is established, your data travels directly between you and the installation rather than through our servers. And if you need to be fully independent of Weble’s infrastructure, you can host your own remote-access server with the OEM option.

Do I need to install any software?

No. The connection runs in your browser: the WBox brings a PLC screen, an industrial PC desktop or a device web interface to you over VNC, RDP or HTTP, with nothing to install on your machine.

Can I use my own tools (ETS, a BACnet explorer…) remotely?

Yes. The Weble Connect Windows application puts your computer directly on the remote network (Layer 2 or 3), so ETS, a BACnet explorer or your PLC programming software talk to the equipment as if you were on site. The Windows client is a free download; connecting uses your Weble credentials.

Can I limit what each user is allowed to see?

Yes. Rights are managed per user from the platform: everyone only sees the sites and hosts they are authorised for. Hosts are organised into groups with their own security policies, and access control can also be tuned device by device.

How am I alerted when something goes wrong on a site?

Each gateway’s link is monitored continuously: a loss of communication triggers an alert. On the installation side, the WBox turns thresholds and state changes into alarms, pushed by mobile app or SMS.

What happens if a cloud server goes down?

Nothing you would notice: each gateway keeps connections to several servers at once, and the link fails over automatically to another path. The mesh network does not depend on any single machine; redundancy is guaranteed by design.

Enable remote access on your WBox

The module is licence-activated and can be deployed on any WBox gateway.

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